Terms and Conditions
Effective date: January 1, 2025
Terms and Conditions for Sound of Heaven
Effective Date: January 1, 2025
These Terms and Conditions ("Terms") govern your access to and use of the website www.soundofheaven.com ("Website") and the services provided by Sound of Heaven ("we," "us," or "our"). Our services include online courses, live coaching, in-person coaching, downloadable PDFs, and the sale of goods such as live sound equipment, lighting, and accessories (collectively, the "Services"). By accessing or using our Website and Services, you agree to be bound by these Terms and all applicable laws and regulations. If you do not agree with these Terms, you are not permitted to use our Website or Services.
Please read these Terms carefully.
1. General Terms
1.1 Eligibility
By using the Website and Services, you represent and warrant that you are at least 18 years old, or if you are under 18, you have the consent of a parent or guardian to use our services.
1.2 Account Registration
To access certain features or Services, you may be required to create an account. You agree to provide accurate and complete information when registering for an account and to keep that information up to date. You are responsible for maintaining the confidentiality of your account login credentials and for all activities under your account.
1.3 License to Use the Website
Sound of Heaven grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Website and Services for personal, non-commercial purposes. This license does not include the right to modify, reproduce, republish, distribute, or otherwise use any content for commercial purposes.
2. Online Courses, Coaching, and Downloadable PDFs
2.1 Online Courses
Upon purchasing and enrolling in an online course, you will gain access to course materials, including videos, worksheets, and other resources (the "Content"). The Content is provided solely for educational purposes and is the intellectual property of Sound of Heaven. You agree not to share, reproduce, or distribute any of the Content without our express written permission.
2.2 Live Coaching and In-Person Coaching
Sound of Heaven offers live coaching sessions and in-person coaching services. These sessions are intended to provide personalized guidance and instruction in a one-on-one or group setting. By booking a live coaching session, you agree to attend at the scheduled time and follow any preparation instructions provided. You may be charged a fee for missed or canceled sessions.
2.3 Downloadable PDFs
Our website may provide downloadable PDFs, such as music cheat sheets or instructional resources. These documents are provided to help support your learning experience and are copyrighted materials. You are not allowed to modify, distribute, or resell these PDFs without written consent from Sound of Heaven.
3. Sales of Goods
3.1 Product Listings and Availability
Sound of Heaven sells live sound equipment, lighting, studio gear, and accessories (the "Products") through our Website. Product listings, descriptions, and availability are subject to change at any time without notice. We do not guarantee the availability of any specific Product.
3.2 Pricing and Payment
All prices listed for Products are in U.S. dollars and are subject to change. By purchasing Products from Sound of Heaven, you agree to pay the price listed at the time of purchase, plus any applicable taxes, shipping fees, and handling charges. Payment for Products is due at the time of purchase and is processed through our secure payment system.
3.3 Returns and Refunds for Products
Refunds or returns for physical Products are subject to our Return Policy. Please refer to the Return Policy for details on eligibility and instructions for returning Products.
4. Payment and Billing
4.1 Payment Methods
We accept various forms of payment for courses, coaching sessions, and Products, including credit/debit cards and other payment platforms. By providing a payment method, you authorize Sound of Heaven to charge the applicable fees for the Services or Products you purchase.
4.2 Subscription and Payment for Courses and Coaching
For online courses and coaching services, you may be charged on a subscription or one-time payment basis. All payments must be made in full before access to the course materials or coaching services is granted. You will be notified of any recurring charges prior to the start of the next payment cycle.
4.3 Missed Payments and Access Revocation
If your payment for any course, coaching service, or product is not received or is declined, your access to the Website or Services will be suspended or revoked until the outstanding payment is made. If your payment is not received within a reasonable period, we reserve the right to cancel your account and all associated Services.
5. User Responsibilities
5.1 Proper Use of the Services
You agree to use the Website and Services only for lawful purposes and in accordance with these Terms. You will not engage in any conduct that may disrupt or interfere with the functionality of the Website or Services.
5.2 Intellectual Property
All content, including videos, text, logos, trademarks, and course materials, is the property of Sound of Heaven and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, or use any content without our prior written consent.
5.3 Content Submission
By submitting content (such as videos, feedback, or comments) to Sound of Heaven, you grant us a non-exclusive, royalty-free license to use, modify, and share that content as part of our Services. You represent that you have the necessary rights to submit such content.
6. Privacy and Data Security
6.1 Personal Data Collection
We collect personal information as described in our Privacy Policy, which governs how your personal data is used and protected. By using our Services, you agree to the collection and use of your data in accordance with the Privacy Policy.
6.2 Security
We employ reasonable security measures to protect your data, but we cannot guarantee the security of your information transmitted over the internet. By using the Website and Services, you acknowledge and accept these risks.
7. Limitation of Liability
7.1 No Warranty
Sound of Heaven provides its Website and Services "as is" and makes no representations or warranties regarding the accuracy, reliability, or completeness of the Content or Services. We do not guarantee that the Website or Services will be error-free, uninterrupted, or free from harmful components.
7.2 Limitation of Liability
To the fullest extent permitted by law, Sound of Heaven will not be held liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use the Website or Services, even if we have been advised of the possibility of such damages. Our total liability to you for any claim arising out of these Terms will not exceed the amount you paid for the specific Service or Product at issue.
8. Termination of Access
8.1 Termination by Us
We reserve the right to suspend or terminate your access to the Website and Services at any time, without notice, if we believe you have violated these Terms or engaged in unlawful behavior. In such cases, you will forfeit any paid fees.
8.2 Termination by You
You may terminate your subscription or account at any time by notifying us. Upon termination, you will lose access to the course materials, coaching services, and Products, and any remaining fees are non-refundable.
9. Dispute Resolution
9.1 Governing Law
These Terms and any disputes arising from them will be governed by the laws of the State of Connecticut, without regard to its conflict of law principles.
9.2 Arbitration
Any dispute or claim arising out of or relating to these Terms will be resolved through binding arbitration, conducted in Connecticut, in accordance with the rules of the American Arbitration Association.
10. Modifications to Terms
We reserve the right to update or modify these Terms at any time. When changes are made, we will update the "Effective Date" at the top of this page. By continuing to use our Website and Services, you agree to the revised Terms. It is your responsibility to review this page periodically to stay informed of any updates.
11. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Sound of Heaven
Email: [email protected]
By accessing or using our Website and Services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.
