PrivacyĀ Policy
Effective date: January 1, 2025
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Privacy Policy for Sound of Heaven
At Sound of Heaven, we value and respect the privacy of our users and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services, including courses, coaching, and other offerings. By using our website and services, you agree to the terms outlined in this policy.
1. Information We Collect
We collect information that you provide to us directly when you enroll in a course, register for an account, contact us, or make a purchase. This may include:
- Personal Information: Name, email address, phone number, billing address, and payment details.
- Course and Account Information: Details about the courses you enroll in, course progress, and user account activity.
- Technical Information: IP address, browser type, operating system, and usage data collected through cookies and analytics tools.
2. How We Use Your Information
We use your information for the following purposes:
- To Provide Services: To enroll you in courses, provide access to online materials, process payments, and deliver coaching sessions.
- To Improve Services: To enhance our website, courses, and customer experience through feedback and analytics.
- To Communicate: To send important updates, reminders, promotional offers, and information regarding your course or account.
- To Protect and Secure: To prevent fraud, unauthorized access, and ensure the security of our platform.
3. Sharing Your Information
We respect your privacy and will never sell or share your personal information with third parties for their own marketing purposes. We may, however, share your information in the following limited circumstances:
- Service Providers: We may share your information with trusted third-party vendors who assist us in providing services (e.g., payment processors, email marketing providers, hosting services). These vendors are required to handle your information securely and in accordance with this privacy policy.
- Legal Compliance: We may disclose your information if required by law, court order, or government regulation, or in response to a valid request from a law enforcement agency.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you of such changes as required by law.
4. Data Security
We implement a variety of security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your data, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: You can request to access the personal information we hold about you.
- Correction: You can update or correct any inaccurate information we have on file.
- Deletion: You can request the deletion of your account and personal information, subject to legal or contractual obligations.
- Opt-Out: You can opt-out of receiving promotional emails or marketing communications from us by following the unsubscribe instructions in those emails.
If you would like to exercise any of these rights, please contact us at [email protected].
6. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your experience on our website. Cookies help us remember your preferences and provide a more personalized experience. You can control the use of cookies through your browser settings, but disabling cookies may limit certain features on our website.
7. Third-Party Websites
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Childrenā€™s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect or solicit personal information from children. If we learn that we have inadvertently collected information from a child under 13, we will take steps to delete that information as soon as possible.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable laws. When we make significant changes, we will notify you by email or by posting a prominent notice on our website. Please review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Sound of Heaven
Email: [email protected]
By using our services, you acknowledge that you have read and understand this Privacy Policy.
